Frequently Asked Questions

Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more.

General Questions

At IBEX Packaging, we offer a minimum order quantity of as low as 100 boxes. We provide this opportunity for small businesses that help them market themselves and establish their reputation. You can order even lower quantity of rigid boxes
We deliver all orders of custom packaging boxes within 7 to 12 working days. Boxes can be shipped faster if you place rush order.
Yes, IBEX Packaging manufactures custom boxes according to our customers’ specifications regarding box size, shape or color, and material. We help customers develop their brand reputation, increase sales, and improve Return on Investment (ROI). Moreover, we provide free design support and shipping to make custom boxes affordable for our customers.
Yes, we print the logo and graphics on the boxes. Moreover, we also allow you to print high-resolution images and customize the boxes to the maximum. Some customization options are foiling, hot stamping, embossing, debossing, Spot-UV, die cuts, custom inserts, custom windows with PVC, foam inserts, drip-off effect, metallic or neon color printing, and different kinds of lamination/finishes.
We ship flat corrugated, Kraft, or cardboard boxes, and our customers assemble them upon receiving them. However, rigid boxes are shipped in the assembled shape. The mode of shipment we use is first class priority FedEx, DHL, UPS and FTL, and LTL.

Ping us on the chat or Email us the specifications of the boxes or call us and our customer support agent can help you figure these out:

  • Style of the box from our style catalog
  • Size of the box in terms of L x H x D (inch)
  • Number of colors you want to print on your boxes
  • Weight going inside the box
  • Stock material you are after
  • Quantity of boxes you want us to quote you
Yes, we can expedite orders as per our customer’s request but that depends how soon the customer wants the order.
We don’t charge any penny to expedite your order, we just simply do it.
Ibex packaging - frequently asked questions

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    About Our Services

    Your vision brought to life. Ibex Packaging is your one stop custom packaging solution. With a vast range of customization options of box style, material, design, printing and finishing, we enable our customers to create their desired boxes.
    Place your order with Ibex Packaging and get live updates of your order’s status. Contact our customer support team to get live status of what phase your boxes are currently at, how long it would take till completion and delivery.
    Go Green with Ibex Packaging. We use Eco-friendly kraft material in the manufacturing of our boxes.
    Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more.
    We offer Free shipping worldwide on all orders above the standard threshold.
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