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Let’s Talk!

1-855-890-8200

Mon - Fri 10:00 AM - 06:00 PM (USA)

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Frequently Asked Questions

Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more.

General Questions

What is your minimum order quantity?

Our Minimum order quantity is a 100 boxes.

What is your turn-around time?

Our turnaround time is 5 to 7 business days.

Do you offer custom boxes?

Yes, we only offer custom boxes as per our customer’s specification.

Can you put my logo or photo on the box?

Yes, we can custom print your logo or photo on the box.

How do you ship out the shipment of boxes?

Cardboard boxes, Kraft boxes and corrugated boxes are shipped flat. Rigid boxes are shipped assembled.

What specifications of the boxes are required for getting a custom quote?

Ping us on the chat or Email us the specifications of the boxes or call us and our customer support agent can help you figure these out:

  • Style of the box from our style catalog
  • Size of the box in terms of L x H x D (inch)
  • Number of colors you want to print on your boxes
  • Weight going inside the box
  • Stock material you are after
  • Quantity of boxes you want us to quote you
Do you take urgent orders?

Yes, we can expedite orders as per our customer’s request but that depends how soon the customer wants the order.

How much do we charge to expedite my order?

We don’t charge any penny to expedite your order, we just simply do it.

About Our Services

Custom Packaging

Your vision brought to life. Ibex Packaging is your one stop custom packaging solution. With a vast range of customization options of box style, material, design, printing and finishing, we enable our customers to create their desired boxes.

Order Tracking

Place your order with Ibex Packaging and get live updates of your order’s status. Contact our customer support team to get live status of what phase your boxes are currently at, how long it would take till completion and delivery.

Eco-Friendly Packaging

Go Green with Ibex Packaging. We use Eco-friendly kraft material in the manufacturing of our boxes.

Customer Support

Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more.

Free Shipping

We offer Free shipping worldwide on all orders above the standard threshold.

Payment Methods

Paypal, Amex, MasterCard, VISA, DISCOVER, American Express & more.

Have a Different Question?

Email us anytime

Or call — 1 855 890 8200

Better Packaging is Our Mission

24/7 service. Same Day Call Backs are Available.

+1 855 890 8200

sales@ibexpackaging.com

90 State Street, Albany, NY 12227

ABOUT

SECURE EXPERIENCE

IBEX Packaging ensures secure shopping:

 

GET IN TOUCH

Toll Free:

1-855-890-8200

Office Phone:

1-315-210-8020

Whatsapp:

1-646-506-4791

Email:

sales@ibexpackaging.com

Headquaters:

90 State Street, Albany, NY 12227

©Copyright 2018 by IBEX Packaging. All Rights Reserved.