Frequently Asked Questions

Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more.

General Questions

Our Minimum order quantity is a 100 boxes.
Our turnaround time is 5 to 7 business days.
Yes, we only offer custom boxes as per our customer’s specification.
Yes, we can custom print your logo or photo on the box.
Cardboard boxes, Kraft boxes and corrugated boxes are shipped flat. Rigid boxes are shipped assembled.

Ping us on the chat or Email us the specifications of the boxes or call us and our customer support agent can help you figure these out:

  • Style of the box from our style catalog
  • Size of the box in terms of L x H x D (inch)
  • Number of colors you want to print on your boxes
  • Weight going inside the box
  • Stock material you are after
  • Quantity of boxes you want us to quote you
Yes, we can expedite orders as per our customer’s request but that depends how soon the customer wants the order.
We don’t charge any penny to expedite your order, we just simply do it.
Ibex packaging - frequently asked questions

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Or call — 1 855 890 8200

    About Our Services

    Your vision brought to life. Ibex Packaging is your one stop custom packaging solution. With a vast range of customization options of box style, material, design, printing and finishing, we enable our customers to create their desired boxes.
    Place your order with Ibex Packaging and get live updates of your order’s status. Contact our customer support team to get live status of what phase your boxes are currently at, how long it would take till completion and delivery.
    Go Green with Ibex Packaging. We use Eco-friendly kraft material in the manufacturing of our boxes.
    Customer support available 24/7 to assist you with Free custom quotes, product information, queries, consultation, order tracking & more.
    We offer Free shipping worldwide on all orders above the standard threshold.
    Paypal, Amex, MasterCard, VISA, DISCOVER, American Express & more.